Knowledge Base

Data security is paramount to us at Existing Conditions. That is why our servers adhere to the strictest security and privacy standards. We are proud to be responsible stewards of your valuable data and are happy to host the files for you now, and in the future. Our data storage providers undergo several independent third-party audits on a regular basis, including ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2/3, and FedRAMP.

We typically keep project files readily available for one year, after which they are archived. Archived files are still accessible, but the original link we sent upon project delivery will no longer be active. If you need access to files from an archived project, just reach out to us and we can send you a new link.

Some of our clients inquire about web-based platforms for viewing point clouds and scan data. These systems allow users to easily view scan data without needing to download large data sets or install new software. If you would prefer to use a web-based scan data viewing platform, please let us know and we will apprise you on the additional costs required.